Customer reviews for La Roche-Posay Melasyl B3 Serum, 1 OZ

Hello Keisha! Thank you for sharing your experience after five weeks of using the Mela B3 routine; we understand how disappointing it can be to not see the transformation you were expecting, especially when using the complete set. Addressing persistent dark spots is a gradual process, as the formula’s advanced ingredients—including Melasyl™ and Niacinamide—work with your skin’s natural renewal cycle to refine the appearance of hyperpigmentation from within. A vital tip for seeing the best results with any brightening regimen is to be absolutely consistent with broad-spectrum sun protection every single day, as even a small amount of UV exposure can cause dark spots to darken further and stall your progress. We encourage you to continue with the full treatment while ensuring your skin is strictly protected from the sun, as most users begin to see more significant and visible improvements in skin tone and clarity after two to three months of dedicated, daily use.

Regards,

Consumer Care Center

Hello MelC! Thank you for sharing your initial impressions with us; we understand that the sensory experience of a product is a very important part of a daily routine. We include a fresh, floral scent in the Mela B3 Serum to provide a premium and clinical feel during application, though we realize that fragrance sensitivity can vary greatly from person to person. This formula is a highly advanced treatment utilizing our proprietary Melasyl™ and 10% Niacinamide to target persistent dark spots and uneven skin tone, which typically yields the most significant results with several weeks of consistent use. A helpful tip if you find a scent to be a bit strong is to apply the serum to slightly damp skin and follow immediately with a fragrance-free moisturizer; this can help "buffer" the initial aroma and help it dissipate more quickly while still allowing the powerful active ingredients to work on refining your complexion.

Regards,

Consumer Care Center

Hi titian you for sharing your comments on the Mela B3 Dark Spot Serum With Melasyl™ + Niacinamide. Feedback from our consumers is very important to us and helps us improve all of our products! We apologize that you did not end up liking this product and appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products !

Regards,

Consumer Care Center

Hello Fabbiana! We are very sorry to hear about your experience with our Mela B3 Dark Spot Serum With Melasyl™ + Niacinamide. We would like to speak to you directly about this. Please contact us at 800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance and provide the reference #44883478. We look forward to speaking with you!

Regards,

Consumer Care Center

Hello KLW89! We appreciate you sharing your experience after three weeks of use, as your feedback is essential to our commitment to quality. The choice of an opaque, colored bottle is a deliberate scientific decision intended to protect the integrity of the active ingredients within, particularly Melasyl™ and Niacinamide, which can be sensitive to light exposure. By shielding the serum from UV rays and external light, we ensure the formula remains stable and as effective as possible for your skin from the first application to the last. Regarding the longevity of your serum, a helpful tip for such a concentrated formula is to use only three to four drops for the entire face and neck. This specific amount is designed to provide full coverage and optimal results while ensuring the bottle lasts for the intended duration of a typical treatment cycle.

Regards,

Consumer Care Center

Hello Tyh_! We are sorry to hear that the Mela B3 Dark Spot Serum did not meet your expectations, particularly regarding the scent and the results on your hyperpigmentation. While we carefully select fragrances for our formulas, we understand that scent is a very personal preference. When addressing stubborn dark spots and deep-seated marks, it is important to note that visible improvements typically require consistent, daily application over a period of at least eight to twelve weeks to coincide with the skin's natural regeneration process. To maximize the efficacy of the Melasyl™ and Niacinamide in the formula, we highly recommend pairing the serum with a broad-spectrum SPF 30 or higher every single morning, as even minimal UV exposure can trigger melanin production and counteract the brightening progress you are looking for. We appreciate your honest feedback on the value and experience of this treatment, as it helps us in our commitment to developing effective dermatological solutions for all skin concerns.

Regards,

Consumer Care Center