Reseñas de clientes sobre Maybelline Lash Sensational Washable Mascara
Color:
Midnight Black
How to get it
ImupsetRevisado Hace 1 semanaDIFFERENT FORMULA :((
I have been incredibly loyal to this mascara for the past decade. I always get complimented, and since there's no gatekeeping here, I'd always share what I was using! Unfortunately, I've noticed that since the forumlation change, it transfers and smudges like CRAZY. I'm so glad to see other reviews on here noticing this change too, and I'm devastated that I now have to search for another mascara. Lash sensational (non-waterproof) was ol' reliable, but that no longer stands true. Why "fix" something if it ain't broke? :/Respuesta de maybelline.comHace 1 semanaHello! Thank you for being such a loyal Lash Sensational Washable Mascara fan. We’re sorry to hear you’ve noticed transfer, smudging, and that the mascara isn’t giving you the experience you’ve come to expect. We appreciate you sharing your feedback and will pass it along to our team. If you’re open to trying another option, Lash Sensational Waterproof may be worth exploring. Thanks again for your continued support—we truly appreciate it! If you need further assistance, please reach out to us directly. We are always here to help!Saludos,Maybelline{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en maybelline.com- sunshine1219Revisado Hace 3 semanas
formula was changed
I have use this mascara since it came out, but now it transferred to my eyelids and its harder to wash it out. I love the old formula , the new formula am not liking it at all. Can you go back to the original formula. Took a while to find a good mascara , now I have to look for another mascara . Even the lip liner are also formula was change they dont stay on and they cracked and gets lumpyRespuesta de maybelline.comHace 3 semanasHello Sunshine1219! Thank you for being a long-time fan of our Lash Sensational Washable Mascara and for sharing your feedback with us regarding both the mascara and your experience with our lip liners. We are very sorry to hear that your recent purchases are not meeting your expectations. We would love to gather more details and assist you further. Please contact us directly at 800-631-7358 (Monday–Friday, 9:00 AM – 5:30 PM EST) and have the products with you when you call so our team can review the details with you directly. You can provide case number 48313613 for reference. Thank you again for your honest feedback and your long-time support!Saludos,Maybelline{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en maybelline.com - BrosieRevisado Hace 4 semanas
We’re breaking up
I have been riding with this mascara for ever!! Probably since it came out. I just purchased a new tube and it was transferring to my eye lids. Which is something it has never done! Even in the Texas heat! I think the formula was changed. So sad! I’ll have to find another mascara.Respuesta de maybelline.comHace 4 semanasHi Brosie! We are so sorry to hear that your most recent purchase of your go-to mascara has been transferring to your eyelids, especially since you've loved and relied on it for so long! We would be happy to help. Please contact us directly at 1-800-944-0730, Monday through Friday, 10 AM to 5 PM EST. Provide the reference case number 48273105 and please have the product on hand when you call so we can review it together. We look forward to hearing from you!Saludos,Maybelline{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en maybelline.com - JustcurioisRevisado Hace 1 mes
Did the formula change?
This was my absolute favorite mascara… but is it me or did they change the formula? It’s chunky, smears/transfers easily and harder to take off…just doesn’t do what it used to to do for my lashes… very disappointing. Guess I’ll have to find another mascara…Respuesta de maybelline.comHace 4 semanasHi Justcuriois! We are so sorry to hear that your experience with our Lash Sensational Washable mascara didn't meet your expectations, especially regarding the formula texture and transferring. We completely understand your disappointment, especially when using a trusted favorite product. While occasionally formulas may be updated, we have not noted any changes with this specific product at this time. To help us investigate this and gather more details, please contact our team at 1-800-944-0730, Monday through Friday, 10:00 AM to 5:00 PM EST. Kindly have the product with you when you call so we can collect the necessary batch and product details to assist you further. Please provide the agent answering your call with the case number 48149363 for reference. We look forward to hearing from you!Saludos,Maybelline{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en maybelline.com - alyssa626Revisado Hace 2 meses
New formula
I've been using this mascara for as long as I can remember. I loved everything about it and would constantly recommend it to people. Unfortunately, it looks like I will have to find a new favorite because it now transfers to my eyelids throughout the day. After reading other reviews, it seems like I'm not the only one having this problem now. I'm assuming the formula has changed. This makes me so sad!Respuesta de maybelline.comHace 2 mesesHello! Thank you for your incredible, long-time loyalty to our Lash Sensational Washable Mascara. We are so sorry to hear that you've experienced transfer on your eyelids and that the formula isn't performing the way you've always loved. While formula updates can occasionally occur as we bring the latest technology to our collections, we take your feedback seriously and have shared your comments directly with our team. To help prevent transfer and keep your look locked in place all day, we suggest checking out the waterproof version of Lash Sensational. We truly value your years of support and hope you give our waterproof formula a try to keep those lashes looking sensational! XOSaludos,Maybelline{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en maybelline.com - MELB1588Revisado Hace 2 meses
USED TO BE THE BEST NOW IT SUCKS!
WHY DID YOU CHANGE THE FORMULA?????/ IT'S HORRIBLE AND SMUDGES AND FLAKES UNDER THE EYES NOW!!!!!Respuesta de maybelline.comHace 2 mesesHi there! We completely understand your frustration—having a longtime favorite product change is never easy, especially when it results in unexpected smudging and flaking. We truly value your loyalty, and we'll be sure to pass your honest feedback directly along to our product development team. If you'd ever like recommendations for another mascara that might work better for you, our team is always here to help!Saludos,Maybelline{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en maybelline.com - RandyRevisado Hace 2 meses
Formula Changed…. Boo
PLEASE GO BACK TO YOUR ORIGINAL FORMULA! I just got this and have been a dedicated customer since 2016! This last time, the mascara smudges all over my bottom lids throughout the day and is so hard to take off when it used to come off in tubes which was amazing! I am so sad and disappointed and now want to start looking elsewhere.Respuesta de maybelline.comHace 2 mesesHello! Thank you for being such a loyal fan of our Lash Sensational Washable Mascara since 2016. We are so sorry to hear that the recent formula didn't meet your expectations and caused smudging. We have shared your feedback with our team, and we highly recommend checking out our Lash Sensational Sky Tubes Tubing Mascara for that easy warm-water removal you love! XOSaludos,Maybelline{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en maybelline.com - Irina_zzzRevisado Hace 2 meses
The formula has changed
I used this mascara for over 10 years and absolutely loved it. Unfortunately, the formula has changed. It now smudges onto my upper eyelids throughout the day, which never happened before, and it’s much harder to wash off with water. I’m so disappointed they changed such a great product. Now I have to find a new favorite mascara after more than a decade.Respuesta de maybelline.comHace 2 mesesHi there! We are incredibly grateful for your decade of loyalty to our Lash Sensational Washable Mascara, and we are so sorry to hear that recent formula changes led to smudging and a more difficult removal process. We understand how frustrating it is when a long-time favorite doesn't perform the way you expect, and we have shared your detailed feedback directly with our quality and development teams for review. To help keep your look smudge-free throughout the day, we suggest trying our waterproof version of this favorite, and we invite you to explore our other mascara collections to help you discover a new holy grail. XOSaludos,Maybelline{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en maybelline.com
Detalles de Maybelline Lash Sensational Washable Mascara
| Benefit | Waterproof |
|---|---|
| Color | Black |
| Form | Liquid |
| Makeup finish | Satin |
| Product type | Mascara |
| Skin type | All skin types |
| Gender | Unisex |
| Life Stage | Adult |