Customer reviews for Olay Regenerist Micro-Sculpting Cream Face Moisturizer, Trial Size, 0.5 OZ

Thank you for getting in touch about our Olay Regenerist Micro-Sculpting Serum. We are so sorry to hear that you developed blisters on your face. That's truly not the kind of experience we want for any of our consumers and we can only imagine how frustrating this may have been for you. You can be sure that we will be addressing this with our Health and Safety team and the rest of our Olay team. Safety is our highest priority and we have tested our products thoroughly to ensure they are safe when used as directed. Still we understand that some consumers may have sensitivities towards specific ingredients and formulations. If you haven't already done so, we do ask that you discontinue from using the product. So we may better assist you, please write to us through our Contact Us page.

Saludos,

Atención al Cliente

Thank you for getting in touch with us here at Olay. We value your loyalty and are saddened to hear that you weren't happy with the product's new change and that you've also had a hard time finding it. That's not the kind of news we want to hear from our consumers but we want to assure you that we are addressing your comments with the rest of our Olay team. We always try to provide our consumers with the best and from time to time we like to make improvements we think our consumers would love and appreciate. Of course we understand that everyone has their own preferences and we're glad you shared this with us. We'd like to hear more from you. When you have the time, please write to us through our Contact Us page.

Saludos,

Atención al Cliente

Thank you for reaching out about our Olay Regenerist Micro-Sculpting Cream Fragrance Free. We'd like to express our deepest of apologies for your more recent experience. That's definitely not the kind of results we want or expect our consumers to have and we can only imagine how upsetting this may have been. In order for your comments to get the attention they deserve, we'd like to gather some additional details. Please know that everything shared with us will be addressed to our Health and Safety team and the rest of our Olay team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do recommend that you discontinue from using the product. When you have the time, please write to us through our Contact Us page so we can better assist you.

Saludos,

Atención al Cliente

Thank you so much for sharing your personal experience with our Olay Regenerist MicroSculpting Cream. We are so sorry to hear that it seemed to feel sticky and that it seemed to have left your face feeling tight. Please know that we want our products to be enjoyable and pleasant to use for all of our consumers, and we apologize if this was not the case. Rest assured that we are sharing your report with our Health and Safety Team along with the rest of the Olay family. We want to assure you that all of our ingredients have been carefully evaluated for their safety and effectiveness when used as directed. Still, we do acknowledge that some consumers may have their own sensitivities and may find a particular ingredient or formulation to be intolerable. We kindly suggest that you cease use of this product and we encourage you to reach out to us for further assistance. As to the sticky feeling, we see this problem arise, usually when too much product has been applied. For your next purchase, be mindful not to apply too much, as it can contribute to that sticky feeling. When applying the moisturizer, gently massage it into the skin and allow time for the moisturizer to completely absorb. If you find that you still have the same problem, it may be time to consider a less hydrating alternative such as our Whips, lotions, or maybe a serum. We would love to chat more and assist you with finding the best product for your skincare needs. Please, whenever you get the chance, give us a call at (800) 285-5170 or send us an email through the Contact Us page located on our website. ¡Estamos para ayudarle!

Saludos,

Atención al Cliente

Thank you for reaching out and we're so sorry to hear about your experience with the Olay Micro-Sculpting Cream. We want all of our consumers to notice a positive difference from using one of our products, so your report is disappointing. You can be assured your comments will be shared with our Health & Safety Team and with the rest of our Olay Team. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue using the product. Also, if needed, you can find the ingredients listed on the product container or smartlabel.org. We would like to learn more about this so at your earliest convenience please send us an email through our Contact Us page.

Saludos,

Atención al Cliente