Customer reviews for Pantene Miracle Rescue 10-in-1 Leave-in Conditioner Spray

Thank you for reaching out about our Pantene Pro-V Miracle Rescue Multitasking Spray. Your long-term loyalty has been more than appreciated and it disappoints us greatly hearing that you aren't happy with the product's fragrance, and new formulation. We try our hardest to create features we think all of our consumers would love so this has definitely been unexpected. Of course we understand that everyone has their own preferences and we'll be sure to share your comments with the appropriate people on our team. We'd like to learn more about your experience. When you have the time, please write to us through our Contact Us page so we may do so.

Saludos,

Atención al Cliente

Thank you for your review on Pantene Miracle Rescue 10-in-1 Multitasking Spray. We appreciate your loyalty to our products. However, we are sorry to hear you did not get the desired results. We certainly thought you would get the same benefits as you always did with the Pantene Miracle Rescue 10-in-1 Multitasking Spray. Your report is unexpected and we are sharing your comments with our Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven't already done so, we recommend that you discontinue using the product. When using a product and your hair feels greasy or weighted down, it is usually from using too much product or one that is too moisturizing for your hair type. Please feel free to call us at (800) 945-7768 or email us through our Contact Us page for further assistance.

Saludos,

Atención al Cliente

Thank you for reaching out about our Pantene Pro-V Miracle Rescue 10 in 1 Multitasking Spray. Your loyalty has been more than appreciated and we'd like to express how upsetting it is learning about your recent experience. What you've shared here with us has definitely been unexpected and we understand that this may have been frustrating for you. Please know that we will be addressing your comments with the appropriate people on our team. We truly expected you to receive the same great benefits but it sounds like the new formulation may not be hydrating enough for your hair type. You may have to switch to a product which offers more conditioning benefits to meet your hair needs. We would like to assist you further and offer some product suggestions. When you have the time, please write to us through our Contact Us page.

Saludos,

Atención al Cliente

Your loyalty to our product has been more than appreciated and we're glad you have shared some honest feedback on our Pantene Pro-V Miracle Rescue 10 in 1 Multitasking Spray with Keratin. It's very upsetting to learn that you're not getting the same results you've come to love and that you also dislike the fragrance. We try our hardest to create features we think all of our consumers will love and we have tested our products thoroughly, ensuring the deliver the benefits we advertise. However, we understand that everyone has their own preferences and we are glad you reported this to us. Please know that we will be addressing your concerns with the appropriate people on our team. When you have the time, please write to us through our Contact Us page so we may better assist you.

Saludos,

Atención al Cliente

We value your loyalty and would like to thank you for sharing feedback on our Pantene Pro-V Miracle Rescue 10 in 1 Multitasking spray with Keratin. We are so sorry to hear of your recent experience. We genuinely wanted you to receive the same great benefits you've come to love so your report has been very unexpected. You can be sure that we are handling this with our Health and Safety team as well as the rest of our Pantene team. Safety is our highest priority and we have tested our products to ensure they are safe when used as directed. However we understand that some consumers may have personal sensitivities and aren't able to tolerate specific formulations. If you have not done so already, we ask that you discontinue from using the product. Also regarding the feel of your hair, as you mentioned the product may now be too rich for your hair type. We would like to offer alternate suggestions. When you have the time, please write to us through our Contact Us page so we may better assist you.

Saludos,

Atención al Cliente

Thank you for getting in touch about our Pantene Pro-V Miracle Rescue 10 in 1 Multitasking Spray. We value your loyalty to our product and want to express how disappointed we are to hear that you're not satisfied with the new formula. We try our hardest to create features we think all of our consumers would love but we understand that everyone has their own preferences. We are glad you reached out and shared your honest feedback and we'll be sure this is reported to the appropriate people on our team. We always take consumer feedback into account when making changes so please know that your comments will not go unheard. Whenever you have the time, please feel free to write to us through our Contact Us page so we can hear more from you.

Saludos,

Atención al Cliente