Customer reviews for Pantene Pro-V Curl Perfection Shampoo

Thank you for getting in touch about our Pantene Curl Perfection Shampoo. We'd like to express our deepest of apologies for your experience. What you've shared has been more than unexpected and we can only imagine how upsetting this may have been for. Please know that we will be handling this with our Health and Safety team as well as the rest of our Pantene team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. If you haven't done so already, we ask that you discontinue from using the product. Regarding the amount of hair you loss, we understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. It's important to know that losing between 50 and 100 hairs a day is considered normal. Hair goes through a natural growth cycle where each hair grows, falls out, and is replaced by a new one. There are various factors that can contribute to significant hair loss, and if you experienced some extensive hair loss, we strongly recommend speaking to your doctor who can provide you with personalized guidance and explore potential causes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. When you have the time, please give us a call at (800) 945-7768 or email us through our Contact Us Page so we can assist you further.

Regards,

Customer Care