Customer reviews for Sony MDR-EX15AP Headphones with Mic for Smartphones, Black

Sony MDR-EX15AP Headphones with Mic for Smartphones, Black
$29.99
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  • Brittany26
    Reviewed 1 month ago

    Only works with 1 ear in both blue and black ones

    I've had these in ear headphones in this color and in the black colors for years but they only work in one ear when I have my music playing. When I have one earplug in with the music going it works but when I have both of them in with the music playing only one earplugs works. DO NOT BUY THIS PRODUCT!! THIS PRODUCT IS VERY DEFECTIVE AND DOESN'T EVEN WORK IN BOTH EARS LIKE THEY ARE SUPPOSED TO DO!! Sony has the absolute worst in ear headphones products!! Never buying a crappy Sony product ever again!! Sony's in ear headphones absolutely suck so Sony you are the worst electronic company out there!! I'm telling everyone I know and even strangers for that matter to never ever buy any of your crappy defective products because your in ear headphones suck and that is why I am writing this 1 star review!! SONY'S PRODUCTS ARE TOTAL GARBAGE!! Their horrible defective products just make me want to throw up!!
    Reply from sony.com
    1 month ago
    Hi Brittany26, Thank you for taking the time to share your feedback. We're truly sorry to hear about the experience you've had with our in-ear headphones. We understand how frustrating it must be to encounter issues with audio playing in only one ear. We'd like the opportunity to make this right and look into the issue more closely. Please contact our customer support team using this link https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can troubleshoot the problem with you directly. We appreciate the opportunity to improve your experience. Sincerely, - Stephanie
    Saludos,
    Sony North America Customer Support
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    Christina
    Compra verificada
    Reviewed 2 months ago
    5
    Fácil de usarDe 5
    5
    AromaDe 5
    5
    Valor De 5
    5
    Cumple mis expectativasDe 5
    5
    Calidad De 5

    These headphones work great

    I was a little skeptical hoping they were not too cheap but they seem to work really good with my iPad
    0 users found this review helpful.
  • Jet12345
    Compra verificada
    Reviewed 6 months ago

    the sound is good - useability isn't great

    the sound on these is good - the useability isn't great. They are hard to turn on and off and to jump ahead or back in a song or book.
    Reply from sony.com
    Hace 6 meses
    Hi Jet12345, Thank you for your feedback on the MDR-EX15AP headphones. We're glad to hear that you enjoy the sound quality. We apologize for the inconvenience you've experienced with the usability of the controls. The MDR-EX15AP headphones are designed to be straightforward, but we understand that the controls can sometimes be challenging. Here are a few tips that might help: 1. Turning On/Off: These headphones do not have a power button as they are wired and powered directly by the device they are connected to. Ensure that the connection is secure and the device is powered on. 2. Control Functions: The in-line remote control allows you to manage your music and calls. Here's a quick guide: - Play/Pause: Press the button once. - Skip to Next Track: Press the button twice quickly. - Go to Previous Track: Press the button three times quickly. - Answer/End Calls: Press the button once to answer or end a call *Note: The button function may vary depending on the smartphone. If you continue to have difficulties, please refer to the user manual for detailed instructions. https://www.sony.com/electronics/support/wired-headphones-in-ear/mdr-ex15ap/manuals We appreciate your feedback and will consider it for future product improvements. Thank you for choosing Sony. Sincerely, Romeo Sony Social Support
    Saludos,
    Sony North America Customer Support
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    Jack
    Reviewed 1 year ago
    5
    Fácil de usarDe 5
    5
    AromaDe 5
    4
    Valor De 5
    5
    Cumple mis expectativasDe 5
    5
    Calidad De 5

    Perfectly sufficient wired earbuds

    I forgot my headphones and needed a pair for a Zoom meeting while I was out, and grabbed these at a nearby CVS. I didn't want wireless/bluetooth, partly because I needed to use them soon and didn't have time to charge them and partly because I think I'd lose wireless earbuds. I am leery of saying the sound quality is GREAT because it's not like they're $500 cans for listening to analog stereo music or whatever -- but for zoom calls, music, and audiobooks on my phone they're great. The mic quality seemed to be sufficient for the folks at my meeting to understand me as well, even though I was sitting outside by a busyish street. They came with a medium-sized set of earbud... pads? The squishy bit that sticks onto the hard plastic that goes in your ear? Anyway, medium-sized set is on the earbuds but it came with what looked like a spare pair of mediums plus a larger and smaller sized pair each in case your ears require Baby Bear or Papa Bear earbuds. They are comfortable, do not fall out of my ears (though I have not undertaken serious exercise with them, and can´t say if they would be good for runners or people at the gym), and will henceforth live in the bag I usually take out with me so I do not have to buy another emergency pair at CVS.
    0 users found this review helpful.
  • Sí, recomiendo
    Reviewed 1 year ago
    5
    Fácil de usarDe 5
    5
    AromaDe 5
    5
    Valor De 5
    5
    Cumple mis expectativasDe 5
    5
    Calidad De 5

    My great purchase for my adult child

    They were for my adult child, and they like them very much. And the noise canceling is good, cause I call them from any room and they can't hear me. Lol 😆
    0 users found this review helpful.
  • Sí, recomiendo
    Reviewed 1 year ago
    1
    Fácil de usarDe 5
    3
    Valor De 5
    1
    Cumple mis expectativasDe 5
    1
    Calidad De 5

    One of the earpieces does not output sound.

    Is there a manner for reimbursement? Unfortunately I do not have either the receipt or packaging,\.
    0 users found this review helpful.
  • Sí, recomiendo
    Renee
    Reviewed 2 years ago
    5
    Valor De 5
    5
    Cumple mis expectativasDe 5
    5
    Calidad De 5
    0 users found this review helpful.
  • Sí, recomiendo
    Wyldcard7
    Compra verificada
    Reviewed 3 years ago

    Booming Sound

    I bought these headphones and they are awesome! Great quality sound and functionality.
    0 users found this review helpful.
    Originally posted on sony.com
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Details for Sony MDR-EX15AP Headphones with Mic for Smartphones, Black

Especificaciones
ColorNegro
Tipo de productoAuriculares