Customer reviews for STEM Light Trap Starter Kit, 1 unit + 1 Refill
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- PJBReviewed 3 months ago
Puzzled by the positive reviews
After reading the positive reviews I thought this might be the answer for the gnat/fruit fly problem this year. It has been plugged in for almost two weeks and even though they are flying around it, not a single one has flown into the trap. I've moved it to another plug in the kitchen and still nothing. I was told to close the curtains in the kitchen at night so that it was very dark and that they would fly to it, but that didn't help either. This was a complete waste of money and it can't be repackaged to be returned. I have more success with apple cider vinegar in a lid on the windowsill. This deserves zero stars.Reply from stempwrHace 2 mesesThank you for taking the time to reach out. We're very sorry to hear that our STEM Flying Insects Light Trap was not an effective solution to your problem. After removing the protective peel off both sides of the refill and placing the device near high insect activity, we expect this to capture those pesky flying insects in no time. As this wasn't the case, we'd like the chance to talk and learn more. Please give us a call at 877-869-7546 (weekdays, 8 a.m. - 5 p.m. CT) and mention reference number: 22528455. Hope to chat soon! - Megan, STEM Consumer CareSaludos,stempwr0 users found this review helpful.Originally posted on stemforbugs - JenReviewed 3 months ago
Does not work!!
I had it plugged in for 3 days not 1 bug!! But I see them flying around! :(Reply from stempwrHace 2 mesesWe're sorry to hear that our STEM Flying Insects Light Trap didn't capture those pesky bugs and we appreciate you taking the time to make us aware of this, Jen. When placed near areas of high insect activity, we expect this to be an effective solution to your problem. As this wasn't the case, we'd like the chance to talk and learn more. In order to do so, please give us a call at 877-869-7546 (weekdays, 8 a.m. - 5 p.m. CT) and mention reference number: 22528376. We look forward to making this right! - Megan, STEM Consumer CareSaludos,stempwr0 users found this review helpful.Originally posted on stemforbugs - VeroReviewed 3 months ago
Doesn't work
Have it plugged in 24/7 and it hasn't trapped not even 1 bug. There still mosquitos flying and I had moved it to different spots and nothing happens.Reply from stempwrHace 2 mesesWe're sorry to hear that our STEM Flying Insects Light Trap didn't capture those pesky mosquitoes and we appreciate you taking the time to make us aware of this. When placed near areas of high insect activity, we expect this to be an effective solution to your problem. As this wasn't the case, we'd like the chance to talk and learn more. In order to do so, please give us a call at 877-869-7546 (weekdays, 8 a.m. - 5 p.m. CT) and mention reference number: 22528366. We look forward to making this right! - Megan, STEM Consumer CareSaludos,stempwr0 users found this review helpful.Originally posted on stemforbugs - BillyReviewed 3 months ago
I would not recommend this product. It is expensive and doe
It doesn't work. Have it plugged in for a week, not one insect, have gnats and fruit flies. Don't waste your money.Reply from stempwrHace 3 mesesWe're sorry to hear our STEM® Flying Insect Light Trap wasn't the solution for those little bugs like we would expect! We value your feedback, and I have passed this along to my team. We'd appreciate the opportunity to make this right, as your satisfaction means the most to us. Please give us a call at 877-869-7546 (Monday through Friday, 8 a.m. to 5 p.m. CT) and provide reference number 22514967. We look forward to helping you! - Mindi, STEM Consumer CareSaludos,stempwr0 users found this review helpful.Originally posted on stemforbugs - LekcinReviewed 3 months ago
Don't recommend. Did not work for me.
Has been in place for 2 days. They fly all around it but none have landed on the trap.Reply from stempwrHace 3 mesesThanks for sharing your experience! Our STEM® Flying Insect Light Trap is only meant to be used for the pests listed on the label. We value your feedback, as your satisfaction means the most to us. We'd appreciate the opportunity to help you with this. Please give us a call at 877-869-7546 (weekdays 8 a.m. - 5 p.m. CT) and provide reference number 22514993. We're here and happy to help! - Mindi, STEM Consumer CareSaludos,stempwr0 users found this review helpful.Originally posted on stemforbugs - EveReviewed 3 months ago
Does not work
Was really excited to try this, we occasionally get a mosquito in the house from the door being left open. The fruit flies and gnats from the kitchen started getting on my nerves. I've had my light plugged in for the last 4 days and nothing. I moved it around my kitchen and still nothing. I see them flying around my house still even go near the light and they don't actually stick on to it. Very disappointed, we threw away the box so I couldn't even return it.Reply from stempwrHace 3 mesesOh, we're sorry to hear our STEM® Flying Insect Light Trap didn't take care of your pesky bugs! I have passed your feedback along to my team, as we want to provide you with quality products you can trust. We'd like to talk further to see how we can make this right. At your convenience, please give us a call at 877-869-7546 (Monday through Friday, 8 a.m. to 5 p.m. CT) and provide this reference number: 22514926. We're here and happy to help! - Mindi, STEM Consumer CareSaludos,stempwr0 users found this review helpful.Originally posted on stemforbugs - KatReviewed 3 months ago
Didn't work for me
I had a fruit fly issue in my kitchen near my sink, bough this because it seemed like the safest choice since I have a small child in my home. I've now had it plugged in for a week and at most the sticky sheet has 3 bugs in it. I ended up going to the store and buying a cheap red trap and that cleared the problem in a day. Didn't work for me but I see how it would likely be a good one for mosquitos.Reply from stempwrHace 3 mesesThanks for sharing your experience, Kat! We're sorry that STEM® Flying Insect Light Trap wasn't the solution for your fruit flies, like we would expect it to be. Know that I have passed this feedback along to my team, as we want to provide you with nothing but the best products. We'd love the chance to further help, so please give us a call at 1-800-558-5252 (weekdays 8 a.m. - 5 p.m. CT) and provide reference number 22511099. We're here and happy to help! - Mindi, SC Johnson Consumer CareSaludos,stempwr0 users found this review helpful.Originally posted on stemforbugs - Sí, recomiendoSueReviewed 3 months ago
Great
I live full time in a travel trailer. Having gnats in the bathroom mainly, that's where I put the light. I was shocked to see how fast it worked and the amount of gnats it trapped. Great!0 users found this review helpful.Originally posted on stemforbugs
Details for STEM Light Trap Starter Kit, 1 unit + 1 Refill
Color | Azul |
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Formulario | Almohadilla |
Tipo de producto | Insect killers |
Cantidad | 1-10 u. |
Aroma | Sin fragancia |