Customer reviews for Aussie Miracle Curls Curl Defining Oil, 3.2 OZ

Cómo conseguirlo
-
-
- Frustrated customerReviewed 1 month ago
This product is not curl defining
Aussie, you see several recent bad reviews about a product that we used to LOVE! You keep responding that there was no formula change, but why would so many loyal customers tell you otherwise? Rather than responding that the product is fine and we, the customers, must be using it incorrectly, why not look into our complaints? We clearly know that something is not right with the "new packaging" because the product doesn't work the same. Please listen to your customers and please fix this. ¡Gracias!Reply from aussie.com1 month agoThank you for getting in touch about our Aussie Miracle Curls Curl Defining Oil. Your loyalty is more than appreciated and we'd like to apologize for any frustrations you may have had with your more recent experience. Please know that your comments have been heard and we will be sure to address this with the rest of our Aussie team. In order for us to assist you further, we ask that you please write to us through our Contact Us page.Saludos,Atención al Cliente0 users found this review helpful.Originally posted on aussie.com - Hawaii curlsReviewed 1 month ago
Not the same product
Aussie says it's just a new bottle/new look, but the product is NOT THE SAME. The old curl defining oil worked great. This new moisturizing oil does not help define curls. It's heavy and greasy. BRING BACK THE OLD PRODUCT, PLEASE! Do not buy this one, you'll be disappointed.Reply from aussie.com1 month agoThank you for getting in touch about our Aussie Miracle Curls Moisturizing Oil with Coconut Oil. Your loyalty to the product has definitely been appreciated and we'd like to apologize for your recent experience. What you've shared has definitely been unexpected but we'll be handling this with the rest of our Aussie team. Again we'd like to also express that there has not been a formula change to the product. Yes the packaging is new but our product's formulation is the original you've come to love. It just may be that the product is now too hydrating for your hair type and you may need to use an alternate product or consider using less than you usually would. We would be happy to assist you further. Whenever you have the time, please write to us through our Contact Us page.Saludos,Atención al Cliente0 users found this review helpful.Originally posted on aussie.com - Sí, recomiendoMARCIACompra verificadaReviewed 2 months agoFácil de usarDe 5DuraderoDe 5Valor De 5Cumple mis expectativasDe 50 users found this review helpful.
- Sí, recomiendoShannonReviewed 3 months agoFácil de usarDe 5DuraderoDe 5Valor De 5Cumple mis expectativasDe 5Calidad De 5
Silky soft
I love how silky soft my hair is after using this product. No crunchy feeling and my frizzes are tamed.0 users found this review helpful. - KittyKatReviewed 3 months ago
Disappointed
So disappointed, why change a good thing??? Cheaper to make? Likely. Does not work the same at all. I respect honesty, also very disappointed in the "no change" claim. While the ingredients are the same, the formula is not. Aussie has increased the amount of coconut oil and decreased the amount of jojoba. Totally changes the product. Less fragrance as well, but that's irrelevant.Reply from aussie.comHace 3 mesesThank you for reaching out about our Aussie Miracle Curls Moisturizing Oil with Coconut Oil. Your loyalty has been truly appreciated and we'd like to express how disappointed we are that you aren't getting the same results. We have tested all of our products so we can be sure they deliver the benefits we advertise. What you've reported has been unexpected but please know that we are sharing your comments with the appropriate people on our team. So we can learn more about your experience, we ask that you please write to us through our Contact Us page.Saludos,Atención al Cliente0 users found this review helpful.Originally posted on aussie.com - Sue DReviewed 3 months ago
Not the same results
I loved curl defining oil . It made my wavy hair curly. I tried using the moisture oil in the same manner. It came out lifeless and flat. I know you claim it's the same formula, but for me it's not. These two products have both been available for some time. Why are they now being called the same product. So disappointing! Time to find another product lineReply from aussie.comHace 3 mesesThank you for your feedback on Aussie Miracle Curls, Curl Defining Oil. We are sorry to hear your are unhappy with your recent purchase. This is not what we would expect and we are sharing your report with the rest of the team. Typically the cause of hair feeling flat, limp, lank, or too soft is a product containing too much conditioner for your hair. We recommend trying to use it very sparingly and only on the ends of your hair. And remember a little goes a long way! Please feel free to call us at (800) 947-2656 or by email through our Contact Us page.Saludos,Atención al Cliente0 users found this review helpful.Originally posted on aussie.com - dod56Reviewed 4 months ago
Formula change?
I've used the curl defining oil for years and it was great for my hair - defined my curls and provided needed moisture. I've used this new, supposedly the same, product twice (to verify it's the product and not the weather) and my hair is a frizzy mess now. Bring back the original!Reply from aussie.comHace 4 mesesThank you for reaching out about our Aussie Miracle Curls Moisturizing Oil with Coconut Oil. We value your loyalty and are sorry to hear that you're not getting the same results you've come to love. That's definitely not the kind of news we expect to hear from any of our consumers. While there was a packaging change to the product, we want to assure you that there was no formula change done. You should still be receiving the results you've come to love but please know that we will be addressing this with the rest of our team. It's a chance that you may need to switch to a new and richer formulation for your hair type. We would be happy to share some products with you. When you have the time, feel free to write to us through our Contact Us page so we can better assist you.Saludos,Atención al Cliente0 users found this review helpful.Originally posted on aussie.com - Sí, recomiendoKATHRYNCompra verificadaReviewed 4 months agoFácil de usarDe 5DuraderoDe 5Valor De 5Cumple mis expectativasDe 5Calidad De 50 users found this review helpful.
Details for Aussie Miracle Curls Curl Defining Oil, 3.2 OZ
Beneficio | Hidratación |
---|---|
Problema | Frizz |
Formulario | Aceite |
Tipo de producto | Hair treatment |
Cantidad | Paquete individual |
Aroma | Cítrico |
Resistente al agua | No |