Customer reviews for Cerave Eczema Relief Creamy Oil, Lightweight Body Moisturizing Lotion for Eczema Skin with Colloidal Oatmeal, 3.4 oz

Cerave Eczema Relief Creamy Oil, Lightweight Body Moisturizing Lotion for Eczema Skin with Colloidal Oatmeal, 3.4 oz
$12.49
$3.67/oz
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  • Bobbie
    Reviewed 2 years ago
    0 users found this review helpful.
    Originally posted on cerave.com
  • kippy
    Reviewed 2 years ago

    Bring back the old formula

    This "new" product just isn't even close to the Eczema creamy oil. Why did you discontinue it.
    Reply from Cerave
    Hace 2 años
    Hi there! Thank you for trying our Eczema Creamy Oil. We evaluate and optimize our formulations on an ongoing basis and are pleased to share that after extensive testing we are removing parabens from more products in our portfolio. Feedback from our consumers is very important to us and helps us improve all of our products! We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you can give more of our products a try
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on cerave.com
  • jackio
    Reviewed 2 years ago

    I love this lotion but need the calming scent back

    I was so disappointed when I received my eczema creamy oil in the mail. Where is that amazing scent that I love?? Why must you mess with perfection???
    Reply from Cerave
    Hace 2 años
    Hi there! Thank you for providing feedback about our Eczema Creamy Oil. Feedback from our consumers is very important to us and helps us improve all of our products. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you can give more of our products a try!
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on cerave.com
  • WearYourSunscreen
    Reviewed 2 years ago

    Original was outstanding; New formulation meh

    Please bring back the OG version! I am a dermatology provider and used the original creamy oil formula paired with the soothing body wash both personally and for my atopic patients. The original version was superior in repairing and maintaining the skin barrier. The newer formulation is mediocre and no better than any moisturizer de jour off the shelf.
    Reply from CeraVe
    Hace 2 años
    Hi there! We are so sorry to hear that our Eczema Creamy Oil did not leave you with the results in which you were expecting. We understand how frustrating that can be and appreciate you sharing some personal feedback with us. Rest assured, we will share your comments with our team for future improvement. It is our hope you continue using our products in the future with great success!
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on cerave.com
  • Genegenie
    Reviewed 2 years ago

    Bring Back Original Formula!

    This new formula is yuck. It is not creamy or oily anymore. It's like every other lotion out there and does not keep my legs and arms hydrated like the old formula did. Please please please please please please bring back the ORIGINAL FORMULA!!! I have Uticaria and this is the ONLY formula of lotion that calmed my skin and moisturized…but did it in a different way than any other lotion out there. It was unique and it has been changed to just average. It WAS awesome. Please bring old formula back, PLEASE. It never needed to be improved. And it wasn't improved.
    Reply from CeraVe
    Hace 2 años
    Hi Genegenie! We appreciate your feedback on our Eczema Creamy Oil and are sorry to hear that this product did not meet your expectations. We will be sure to pass your comments along to our development team as we are always looking to improve the experience of our consumers when using our products. For best results, we recommend pairing it with our Soothing Body Wash. Developed with dermatologists, is ideal for very dry skin, and this gentle formula effectively cleanses as it soothes the skin. Featuring three essential ceramides, soothing omega oils and hyaluronic acid, our gentle, fragrance-free body wash is accepted by the National Eczema Association. you can learn more here: https://tinyurl.com/y7ffff6n. We also suggest consulting with a dermatologist to make sure you are using the right products for your skin type. We hope this helps!
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on cerave.com
  • midwestpretty
    Reviewed 2 years ago

    Eczema Staple

    If you have eczema, I can't explain enough how crucial a product like this is! Lotions are good, but this being a "creamy oil" is so much better because it's more deeply moisturizing. This does take a bit longer to soak into the skin but for those really dry patches, that's a good thing! I feel like I have to re-apply this much less than other eczema lotions. It definitely does less than a steroid cream for the itch, but the dryness is more immediately soothed and the itch stops soon after. I have layered this with cortisone too and it helps lock that steroid in for better healing. My biggest gripe with this is the price... CeraVe is more expensive than most drugstore options but it works, so I can't say I'm too pressed about it.
    0 users found this review helpful.
    Originally posted on influenster.com
  • Minari
    Reviewed 2 years ago

    Wonderful product.

    I have been suffering from an eczema condition for nearly 2 years.I have consulted skin specialist and had taken medication through out those years,but nothing worked.So few months back I tried this product and it took only 2 weeks for my sink to heal completely.Never thought that I could overcome this condition.Absolutly love this product.
    Reply from CeraVe
    Hace 2 años
    Hi Minari! We appreciate you sharing the feedback for our Eczema Creamy Oil. We are happy to hear that it has helped your eczema skin helping to clear the dry, red blotches. We love hearing from you! Please don't hesitate to reach out to us again if you ever need assistance or have more feedback to share. ¡Gracias!
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on cerave.com
  • Abuela
    Reviewed 2 years ago

    Bring back old formula

    The original formula was gold. The new version is ineffective. The inability to obtain the old version is a huge disappointment as we have multiple family members with eczema who all found great relief from the original. Bad call CeraVe!
    Reply from CeraVe
    Hace 2 años
    Hi there - We are so sorry to hear that this product did not leave you with the results in which you were expecting. We understand how frustrating that can be and appreciate you sharing some personal feedback with us. Rest assured, we will share your comments with our team to ensure future improvement. In the meantime, we would like to suggest checking out our Itch Relief Moisturizing Lotion. For more details, please visit this link here: https://tinyurl.com/y5elr387. We hope you can use our products with great success in the future.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on cerave.com
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Details for Cerave Eczema Relief Creamy Oil, Lightweight Body Moisturizing Lotion for Eczema Skin with Colloidal Oatmeal, 3.4 oz