Customer reviews for L'Oreal Paris Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner

Hello there. Thank you for giving our Infallible Pro Last Waterproof Pencil Eyeliner a try. Despite the plastic-coated appearance of this product, it can be sharpened with our L'Oréal Paris Dual Sharpener. To properly use this product, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. The pencil should be sharpened frequently so that 3 or 4 gentle turns are sufficient to achieve the desired result. We hope you find this information helpful!

Saludos,

Consumer Care Center

Hello there. Despite the plastic coating, our Infallible Pro Last Waterproof Pencil Eyeliner is sharpenable. Use your favorite cosmetic sharpener to get more use out of the liner. We hope you find this information helpful!

Saludos,

Consumer Care Center

Hello Gina. Thank you for sharing your experience on the Infallible Pro Last Waterproof Pencil Eyeliner. Despite the plastic-coated appearance of the Infallible Pro Last Waterproof Pencil Eyeliner, it can be sharpened with a cosmetic sharpener. Our Infallible Pro Last Waterproof Pencil Eyeliner would be a great product to use! For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps!

Saludos,

Consumer Care Center

Hello Evie. We're sorry to hear you are not able to sharpen your Infallible Pro Last Waterproof Pencil Eyeliner. The liner you purchased does not swivel, its sharpened with any good makeup sharpener (see back of package). There can be a slight learning curve to getting a good point restored. These new generation gel liners need a sharp blade and gentle touch to sharpen well. For best results don't try to push the pencil into the sharpener. At the slightest resistance, you're in far enough. Gently turn and shave off a thin layer to reveal more liner. Pushing the pencil in too far will cause the blade to grab too much of the resin, the pencil won't sharpen well that way. If its been awhile since you bought a new sharpener, you'll be surprised the difference a fresh blade can make.

Saludos,

Consumer Care Center