Customer reviews for Olay Complete All Day Moisturizer SPF 15, Sensitive Skin

Thank you for contacting us regarding your Complete Lotion Moisturizer, Sensitive with Sunscreen SPF 15. We're truly sorry to hear about your experience and fully understand your concerns. Our goal is for all our customers to enjoy a positive experience with our products, and it's disappointing to learn that wasn't the case for you. To improve our offerings, we will pass your feedback along to our Health and Safety Team and the rest of the Olay Team. While we evaluate all ingredients for safety and effectiveness when used correctly, we recognize that some individuals may have sensitivities to certain ingredients or formulations. We recommend that you stop using the product and seek further assistance. Whenever it's convenient for you, please don't hesitate to give us a call at (800) 285-5170 or reach out via email through the Contact Us page on our website.

Saludos,

Atención al Cliente

Thank you for reaching out about our Olay Complete Daily Moisturizer for Sensitive Skin with SPF 15. We truly value your loyalty and want to express how saddened we are to hear about your more recent experience. What you've shared has been very unexpected and we understand how upsetting this may have been for you. Please know that we will be addressing this with our Health and Safety Team and the rest of our Olay team. Safety is at the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, please discontinue from using the product. We would hate to see you go and would like to offer the best assistance. When you have the time, please write to us through our Contact Us page so we may do so.

Saludos,

Atención al Cliente