Customer reviews for Olay Complete All Day Moisturizer SPF 15, Sensitive Skin

Thank you for your feedback on Olay Complete Lotion Moisturizer, Sensitive, SPF 15. We appreciate your loyalty to our products. However, we are sorry to hear about your recent experience. We certainly expected you to get the same great benefits as you always have from Olay Complete Lotion Moisturizer SPF 15 Sensitive. Your report is unexpected. Rest assured we will share your experience with our Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven't already done so, we recommend that you discontinue using the product. Our team would like to learn more about your experience. Please feel free to give us a call at (800) 285-5170 or email us through our Contact Us page.

Saludos,

Atención al Cliente

Thank you so much for reaching out to Olay about our Complete Daily Moisturizer Lotion for Sensitive Skin SPF 15. We are so sorry to hear about what happened, and that you do not like the changes we made. Please know that we truly expected you to get the same great results you have come to associate with the Olay brand. This is far from the experience we had in mind, and we will pass this information along to our Health and Safety Team, along with the rest of the Olay family. While we carefully test all of our ingredients for their safety and effectiveness when used as directed, we realize that some consumers may have personal sensitivities that make it difficult to use a particular ingredient or formulation. If you have not done so already, we recommend that you discontinue use of this product and reach out to us for additional support. Whenever you can, give us a call at (800) 285-5170 or send us an email through the Contact Us page on our website.

Saludos,

Atención al Cliente

Thank you for your feedback on Olay Complete Lotion Moisturizer, Sensitive SPF 15. We appreciate your loyalty to our products. However, we are sorry to hear you were dissatisfied with your recent purchase. We certainly thought you would get the same great benefits that you always have gotten with Olay Complete Lotion Moisturizer Sensitive SPF 15. We want you to know all of our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect. Rest assured we are sharing your experience with our Quality Assurance Team. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page for further assistance.

Saludos,

Atención al Cliente

Thank you for your feedback on Olay Complete Lotion Moisturizer, Sensitive SPF 15. We appreciate your loyalty to our products. However, we are sorry to hear about your recent experience. We certainly expected you to get the same great benefits you always have with Olay Complete Lotion Moisturizer, Sensitive SPF 15. Your report is unexpected and we will share your comments with our Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Still, we do recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven't already done so, we recommend that you discontinue using the product. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page to help our team learn more about your experience. We'd also love to make some product recommendations for you!

Saludos,

Atención al Cliente

Thank you for your feedback on Olay Complete Lotion Moisturizer, Sensitive SPF 15. We appreciate your loyalty to our products. However, we are sorry to hear about your recent experience. We certainly expected you to get the same great benefits you always have with Olay Complete Sensitive SPF 15 Lotion/Moisturizer. Your report is unexpected and we will share your comments with our Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven't already done so, we recommend that you discontinue using the product. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page to help our team learn more about your experience and so we can make some product recommendations.

Saludos,

Atención al Cliente

Thank you for your review on Olay Complete Lotion Sensitive, SPF 15. We appreciate your loyalty to our products. We are sorry to hear about your experience. Your report is unexpected and we will share your comments with our Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven't already done so, we recommend that you discontinue using the product. As you likely already know, if a product feels heavy on your skin, it is likely more moisturizing than what you need for your skin. We would recommend trying one of our whip formulas or a serum. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page to help our team learn more about your experience.

Saludos,

Atención al Cliente