Customer reviews for Olay Regenerist Collagen Peptide 24 Face Serum, Fragrance-Free, 1.3 OZ

Thank you for getting in touch about our Olay Regenerist Collagen Peptide24 Serum. We're sorry, but our specific product formulas and the ingredient percentages are considered proprietary information which we're unable to provide. The only exception would be active ingredients, such as sunscreens, and those percentages will be listed on the product package. We'd be happy to assist you further. Please give us a call at (800) 285-5170 or email us through our Contact Us Page so we may do so.

Saludos,

Atención al Cliente

Hi Cupa, I'm very sorry you're having trouble with our serum container. We package our products using precise filling equipment to ensure the right amount of product is in each container. They're filled by weight and are checked several times along the production line. In fact, they're slightly overfilled to make sure the correct amount of product is inside the bottle and the amount of product printed on the package is the actual amount available for you to use. Because of this I'm confident the bottle is full, but it's possible the dropper isn't pulling up enough liquid. Here are some tips for using the dropper that I hope will help. 1. Unscrew and remove the dropper from the bottle. Squeeze the bulb to dispense any remaining serum. 2. While still squeezing the bulb, reinsert the dropper into the bottle. 3. Release the bulb. This will pull the serum into the dropper tube. 4. Remove the dropper and squeeze to dispense. I'll be sure to share your comments on this with our Quality Assurance Department and the rest of our Olay Team.

Saludos,

Olay