Customer reviews for Pantene Pro-V Daily Moisture Renewal Shampoo, 3.38 OZ

Thank you for getting in touch about our Pantene Daily Moisture Renewal Shampoo. We value your loyalty and want to express how disappointing it is to hear about your more recent experience. We can only imagine how frustrating this may have been for you and we do appreciate you for bringing this to our attention. You can be sure that all details will be reported to our Health and Safety Team and the rest of our Pantene team. Safety is at the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we ask that you please discontinue the use of the product. Also, it may help to know that hair being dry is usually a sign that your hair hasn't been conditioned well enough. For a better experience, consider pairing your shampoo with a rich conditioner. You can also use a leave-in conditioner instead of one you rinse so you can have the long lasting moisturization your hair needs. We'd like to assist you further. When you have the time, please write to us through our Contact Us page.

Saludos,

Atención al Cliente

Thank you for getting in touch about our Pantene Pro-V Daily Moisture Renewal Shampoo. We value your loyalty to our product and want to express how disappointing it is to hear about your more recent experience. That's definitely not the kind of news we want to hear from any of our consumers and we understand how devastating this may be. We appreciate your concern and want to assure you that our hair care products do not cause or speed up hair loss. A great deal of work has gone into the development and testing of all our products to ensure they are safe for use. Additionally, we have extensive quality controls in place and our products are used by millions of people every year. Hair loss is normal and is a continuous process. Hair goes through a natural cycle of growth where each hair grows long, falls out, and is replaced by a new hair. If you are noticing a significant amount of hair loss, we recommend speaking to your doctor. Still we do want your comments to get the attention they deserve. To do that, we'd like to gather some additional details. Please know that all information provided will be reported to our Health and Safety Team and the rest of our Pantene team. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already done so, please discontinue the use of the product. Please, when you have the time, write to us through our Contact Us page so we can better assist you.

Saludos,

Atención al Cliente