Customer reviews for Always Ultra Thin Pads with Wings, Size 1, 62 CT

We appreciate your loyalty to Always, and we're sorry that this has been your experience. We can assure you that our Always Ultra Thin pads have been thoroughly evaluated to be safe when used as directed. As well, we have strict quality checks in place to ensure that they reach you in the best possible condition. Since we're always looking to bring you the latest innovations, we did upgrade these pads earlier this year. With an improved core, we're providing a fresher, cleaner, drier, and more absorbent pad. As well, we continue to not add any fragrance to this product. It may be helpful to know that sometimes, when our pads are very freshly made, you might detect a little odor. All paper products, including feminine care products, are very porous and can absorb odors around them, especially if the product was stored near highly perfumed or scented items. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product, if you haven't already. We suggest giving another Always pad version a try, such as our Always Pure Cotton or our Always Maxi. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 888-3115 when you have a moment.

Saludos,

Atención al Cliente

We never want you to feel disappointed when it comes to the protection you deserve, Erica! Our products undergo rigorous quality checks to ensure they provide only the best results. Earlier this year, Always Ultra Thin pads updated their core system, providing a fresher, cleaner, drier, and more absorbent pad. What you've described is not what we'd expect, and we're sorry you experienced leakage. To avoid leaks, we suggest trying the next highest absorbency version for better protection. We understand that everyone's cycle is unique, so we developed a wide range of products designed to fit different body types, flows, and preferences. Your loyalty and protection mean everything to us, and we'd like to learn more about your experience and help further. When you have a moment, please give us a call at (800) 888-3115, 9 am-6 pm EST, Monday-Friday.

Saludos,

Atención al Cliente