Customer reviews for Aussie Miracle Moist 3 Minute Deep Conditioner, 8 OZ

Thank you for getting in touch about our Aussie 3 Minute Miracle Moist Deep Detangling Conditioner. Your loyalty to our product has been more than appreciated and we'd like to express how devastated we are in hearing about your recent experience. We truly wanted all of our consumers to receive the same great results they've gotten over the years. You can be sure that we are addressing this with the rest of our Pantene team. As you may already know, hair is usually dry if it hasn't been conditioned well enough, and this of course, can lead to damage. Also, everyday wear and tear can also be damaging to hair. For a better experience, after washing, we recommend you resist the temptation to give your hair a good old rub with a towel - the friction can cause damage and even microtears to your hair. To fix this, consider using a microfiber towel or tee-shirt to dry your hair. Also, it's a chance that the new formulation isn't hydrating to your hair type. Consider using a hair treatment or mask 2-3 times a week to help with any excessive dryness and damage. We'd like to assist you further. When you have the time, please write to us through our Contact Us page.

Saludos,

Atención al Cliente

Thank you for getting in touch with us about our Aussie Products. We certainly appreciate your loyalty! We are sorry to hear of your experience with your recent purchase. This is not something we would expect, so we are sharing your comments with the rest of the team. As you likely know, hair can look dry if it is not conditioned enough. We recommend leaving the conditioner on your hair for up to 5 minutes or try a leave-in conditioner instead of one you rinse out. We'd love to hear more of your experience, so please feel free to call us at (800) 947-2656 or email us through our Contact Us page for further assistance.

Saludos,

Atención al Cliente

Thank you for getting in touch about our Aussie 3 Minute Miracle. We truly value your loyalty and want to express how disappointed we are to hear about your more recent experience. What you've shared with us has definitely been unexpected and isn't the kind of experience we expect or want for our consumers. We understand that this may have been very frustrating for you and we'd like to assure you that this will be addressed with the rest of our Aussie team. In the meantime, we'd be more than happy to help. It's a chance that the product just isn't rich enough for your hair type any more and you may need to switch to a more hydrating formulation. We would like to suggest some richer conditioners to help with your hair needs. You can also try using a hair care treatment or mask, 2-3 times a week, to help with any excessive dryness you may be experiencing. We'd like to learn more so we can better assist you. When you have the time, please write to us through our Contact Us page so we may do so.

Saludos,

Atención al Cliente