Customer reviews for CeraVe Cleansing Balm, Hydrating Makeup Remover Melting Balm, Travel Size, 1.3 OZ

CeraVe Cleansing Balm, Hydrating Makeup Remover Melting Balm, Travel Size, 1.3 OZ
$13.89
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  • VANESSA CASTELAN
    Reviewed 11 months ago
    1
    Cumple mis expectativasDe 5

    Messy all around

    I bought bc i was looking for a cleansing balm to remove my makeup bc i felt like makeup wipes were really rough on my skin. I didnt know what to expect but i tried it out in the shower and immediately didnt like the super sleek residue it left on my skin. Even in the shower it wouldnt come off easy. But i decided to try with makeup to see if it was worth the icky feeling of the residue. I just tried it and it was sooo messy. I will say it was effective at removing all my makeup and was okay on the eyes no burning or clouding. I HATED taking it off. It was such a pain omg i couldn't get the residue to melt off. I had to go in with my tatcha cleanser to remove the feeling after about five minutes of tryna wash it off. Ugh! I really wanted to like it but that residue is not it. Also bc of the residue, whatever makeup does come off gets stuck to the sink and creates a ring of gunk. Its more work than it's worth. Will def be returning.
    Hace 11 meses
    Hi there. Thanks for reaching out about CeraVe Cleansing Balm. We appreciate honest feedback from our customers, whether it's positive or negative. Your input helps us improve our brand and create products that meet the needs and desires of our customers. Your feedback is valuable, and we will certainly share it with our internal team regarding this product.<!--[if ReviewResponse]><![endif]-->
    Saludos,
    Cerave Product Expert
    0 users found this review helpful.
  • Kelsaries
    Reviewed 11 months ago

    Reaction

    I used this and loved it at first, although I think it went rancid? The smell when I opened my jar tonight was awful and it burned horribly, especially my eyes. My eyelids are red and puffy and the burn hasn't gone away. It's been approximately at hour. I did wash it off with a clean, wet washcloth and warm water. I could have sworn this was unscented when I bought it, this is my first time experiencing this.
    Reply from cerave.com
    Hace 11 meses
    We are sorry to hear about the experience you had with Makeup Removing Cleanser Balm and would like to speak with you directly. Please give us a call at 888-768-2915 9:00 am - 5:30 pm EST Monday - Friday for assistance and provide the reference #38716170. Please have the product with you if available. We look forward to speaking with you!
    Saludos,
    Consumer Care
    0 users found this review helpful.
    Originally posted on cerave.com
  • Sí, recomiendo
    Reviewed 1 year ago
    5
    Fácil de usarDe 5
    5
    DuraderoDe 5
    5
    Valor De 5
    5
    Cumple mis expectativasDe 5
    5
    Calidad De 5

    Cerva

    The product is so good taking your makeup off and is so gentle on your skin! Love this Product!
    0 users found this review helpful.
  • Sí, recomiendo
    Sabrina
    Reviewed 1 year ago
    5
    Fácil de usarDe 5
    5
    DuraderoDe 5
    5
    Valor De 5
    5
    Cumple mis expectativasDe 5
    5
    Calidad De 5

    Basic and efficient

    I know this is marketed as a makeup remover but I use it solely as a remover for waterproof sunscreen. It's basic, non-irritating and does the job perfectly.
    2 users found this review helpful.
  • Sí, recomiendo
    Ani1
    Reviewed 1 year ago

    Love it!

    As with all CeraVe products, this is Tops. I love it! It does what it says and has great ingredients for your skin. I use the double-cleanse method on my whole face at night when I use makeup. So my only wish is for it come in a larger quantity.
    0 users found this review helpful.
    Originally posted on cerave.com
  • brookel251
    Reviewed 1 year ago

    Lasts a long time

    Had it for almost a year and just now hit the bottom. Works amazingly. Defines recommend. Smells a little weird but not awful. Feels good on face.
    0 users found this review helpful.
    Originally posted on influenster.com
  • sarahp97
    Reviewed 1 year ago

    I was expecting more

    Just ok… I would prefer it melted my make-up more and not feel like I was applying petroleum jelly to my face. I do like how it didn't irritate my sensitive eyes and it's unscented.
    Reply from cerave.com
    1 year ago
    Hi there! Thank you for sharing your comments on the Makeup Removing Cleanser Balm. Feedback from our consumers is very important to us and helps us improve all of our products! We appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!
    Saludos,
    CeraVe
    0 users found this review helpful.
    Originally posted on influenster.com
  • KNA3
    Reviewed 1 year ago

    Missed the mark SAVE YOUR $$

    The product did not remove makeup on skin as expected. Eye makeup and lip makeup remained and I had to follow up with a separate face wash to remove residual makeup. I tried multiple times to ensure it wasn't user error. Super disappointed, would not buy again.
    Reply from cerave.com
    1 year ago
    Hi KNA3. Thank you for giving our Makeup Removing Cleanser Balm! We strive to provide the highest quality products for our consumers and want to know whenever something doesn't meet your expectations. Your feedback helps us to improve and has been shared with others in the company. We hope you continue to use our products with great success.
    Saludos,
    CeraVe
    0 users found this review helpful.
    Originally posted on cerave.com
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Details for CeraVe Cleansing Balm, Hydrating Makeup Remover Melting Balm, Travel Size, 1.3 OZ