Appointments were supposed to be for 15 minutes. The person before me were in an hour while I waited. When I got in the exam room with a burn on my shoulder the nurse practitioner spent at least half of the time showing her trainee how to enter things in computer. The trainee looked at my burn…not even sure nurse practitioner looked at it. It was on the back of my shoulder so could not see. When I got home, my old bandage was still on my would. She did not even put a new bandage on it. Gave me cream prescription. Will not go back to MinuteClinic!

Staff was very helpful

Easy to schedule. Got all the school forms filled out as needed.

I was misdiagnosed which led to increased recovery time and missed wages. Nurse Practitioner somehow was able to diagnose me with a viral lung infection without any imaging or testing, just a quick listen and a guess. Then - the pharmacy did not give me the inhaler I needed to breathe, which the nurse said I needed to take immediately before I drove home, and they actually told me to go away because they were going to eat the fire house subs order they just got from Uber eats. I had to argue with these people, without being able to breathe mind you, begging them to give me the medicine THEY PRESCRIBED ME. horrible experience. I will be using Dr on demand and making sure everyone I know and will know is aware of this. Absolute insanity

The Provider was beyond incredible in making my son feel comfortable. She even remembered him from a year ago when he had frequent strep infections! She was sweet, a great listener, and even made him laugh a few times when he was feeling pretty miserable. I will go back to this urgent care specifically to see her again and appreciate her quality of care.

The check-in system was not working when I arrived, and there was nobody available to help patients. I waited for a long time without any guidance, only to later find out I had to complete everything on my phone because the machines were down. After already waiting for hours while feeling sick with fever and pain, I was then told to come back later because the staff was on lunch. The whole experience felt disorganized, frustrating, and very stressful, especially for someone who was already not feeling well.

I was seen by The Provider. She was so professional and explained everything. My PCP does not explain as she does. My reason for using this urgent care is had I made an appointment with my PCP it would have been days for I could see him. By that time I would have been all better. Wow I would not see her again. I am feeling a little better after taking my meds she prescribed. My husband was very pleased with her service. Please make sure y'all keep her on staff. Thank you and be blessed. :-)

The caregiver diagnosed my issue as a chemical burn and prescribed hydrocortisone 1% cream. It was sent to pharmacy for a large tub at $95 when the pharmacist stated it could be bought over the counter in a smaller size ( I only needed a small amount) for $10. Hydrocortisone should not be used on the face as it can discolor skin per my additional opinion that was needed 4 days later when rash spread and doubled in size. I did not have a chemical reaction, I had a bacterial infection that required a different treatment than she prescribed 4 days earlier.

The Person who helped me was very nice and answered my questions

Great staff and great customer service.